Technology cost optimisation · Australia

Find the money. In the licences.

Engineering-led cost reduction across cloud, SaaS, data platforms and observability. Two weeks, read-only access, and a written report where every finding carries a dollar figure — because the waste is in how the systems are built and used, not in how the contracts were signed.

29%of public cloud spend wastedFlexera 2026
46%of SaaS licences unusedZylo 2026
A$33.6bAU public cloud spend, 2026Gartner 2026

Monthly technology spend

Illustrative · 12 months

−21% after audit
Before After remediation

The problem, in published numbers

This is not a niche inefficiency.

Australian organisations will spend A$172.3 billion on IT this year. The share of it that does nothing is well documented, by people with no stake in your decision.

29%

of public cloud spend is wasted — up slightly after five years of decline, as AI and new services add complexity.

Flexera, 2026 State of the Cloud

46%

of SaaS licences sit unused. Average licence utilisation across the dataset is just 54%.

Zylo, 2026 SaaS Management Index

78%

of IT leaders were hit with unexpected charges from consumption or AI-based pricing in the past year.

Zylo, 2026 SaaS Management Index

A$33.6b

Australian public cloud spend forecast for 2026, up 17.9% year on year. SaaS alone is A$16.4 billion of it.

Gartner, May 2026

Two of those figures are worth sitting with. Sixty-one per cent of IT leaders told Zylo they had to cut projects because of unplanned SaaS cost increases — the waste isn't abstract, it displaces work you wanted to do. And business units now control 81% of SaaS spend while IT directly manages 15%, which is precisely why nobody in the building can tell you what the total is.

On the cloud side, Flexera found 85% of organisations name managing cloud spend as their top challenge, and 17% exceeded their public cloud budget last year. Those are averages across mature organisations with FinOps teams. Most Australian mid-market companies do not have one.

Sources Flexera, 2026 State of the Cloud Report (n=692) — wasted cloud spend, budget overruns, top-challenge figures. info.flexera.com
Zylo, 2026 SaaS Management Index — built on 40+ million SaaS licences and $75 billion in spend under management; licence utilisation, unexpected charges, spend ownership. zylo.com
Gartner, Australian Public Cloud Services End-User Spending 2025–2026 (May 2026) and Australian IT Spending Forecast (September 2025). gartner.com
These are industry-wide findings, not results Symmetriq has produced. What they establish is that the problem is real and measured — not what your environment will yield.

The distinction

Two ways to cut technology cost. We work both.

They find completely different money, and most organisations need both. What matters is knowing which lever applies to which problem — and being told honestly where the limits are.

Procurement-led

Contracts and suppliers

  • Benchmarks your rates against what other buyers pay
  • Renegotiates carrier, hardware and licence agreements
  • Consolidates vendors and rationalises supplier lists
  • Best run 90–120 days before a renewal, while you still have leverage
  • Our contract review covers renewal exposure, licensing position and evidence — but not rate benchmarking, which needs a pricing database we don't hold

Engineering-led

Architecture, configuration and usage

  • Reads the environment and the telemetry, not the contract
  • Finds the misconfigured gateway, the runaway query, the idle fleet
  • Evidence comes from inside your systems, so nothing is guesswork
  • Fixes the cause, so the saving doesn't quietly return next quarter
  • Finds money no contract negotiation can reach, because the waste is in usage

Most engagements start on the engineering side, because that's where findings are fastest and least disputed. If what you actually need is rate benchmarking against what other buyers pay, we'll say so and point you to a firm that holds that data.

Where the money is

Six audits. Each one fixed scope, fixed price.

Take one, or run them in sequence. Every engagement is read-only and ends with a written report you keep whether you continue or not.

A worked example

What a finding actually looks like

Illustrative — 40-person SaaS company Monthly
Cloud compute, no commitments $18,400$15,600
Non-production running 24/7 $6,200$3,900
Observability — metric cardinality, log retention $4,900$3,600
Inactive SaaS seats across 6 tools $3,300$2,400
Cross-zone transfer — architectural, out of scope $2,400$2,400
Total $35,200$27,900

Annualised reduction $87,600 — about 21%
A composite example, not a client result. Yours will differ — and one line is always left alone, because not every number is worth chasing.

How an audit runs

Fourteen days, and you're barely in any of them.

Day 1

Access

Read-only roles and usage exports. Nothing is changed, nothing is deployed.

Days 2–7

Analysis

Billing, inventory, telemetry and utilisation. Two questions by email at most.

Days 8–12

Report

Every finding written up with a dollar figure and the work required to capture it.

Day 14

Walkthrough

One hour together. You keep the report whether you continue or not.

The name, and the idea behind it

Every dollar should have something on the other side of it.

Technology spend goes wrong when the two halves stop matching — when what you pay for stops resembling what you actually use. The work is bringing them back into line.

What you're paying for

The invoice

  • Committed capacity bought against a forecast that didn't happen
  • Environments provisioned for a launch that finished two years ago
  • Seats assigned to people who left, in tools nobody opens
  • Metrics and logs collected because a default said to
  • Retention windows nobody chose, on data nobody queries
=

What it should be

The value

  • Commitments sized to twelve months of observed usage
  • Compute that runs when someone is actually using it
  • Licences matched to sign-in data, reviewed before each renewal
  • Telemetry chosen deliberately, with the coverage you would want mid-incident
  • Retention set by your obligations, not by a vendor default

Where you sit

Which one describes you?

Scope, access and fee all differ by size, which is why there is no price list on this site. Every engagement is quoted after a look at the actual environment.

20–150 staff

Growing companies

The bill grew alongside the product and nobody owns it. Usually one or two audits, a short engagement, and findings a single engineer can implement in a sprint. Compliance turns up when a customer sends a security questionnaire.

Start with cloud
150+ staff

Established organisations

Multiple accounts, multiple teams, and spend spread across four vendors nobody reconciles. Usually a sequence of audits with cost attributed back to business units, plus an Essential Eight position your board and your insurer can both read.

See how audits sequence

Why cost and compliance together

The savings pay for the security work.

Most organisations put off their Essential Eight uplift because it is a cost with no revenue attached. It stays on the list until an insurer or a tender forces it, and then it happens badly and in a hurry.

Running a cost audit first changes the maths. A typical finding covers the compliance work several times over, out of budget you were already spending. Same engineer, same environment, no second discovery phase.

Before anything else

You don't have to give us access.

Two of the three ways we run an audit involve no credentials of any kind. That is the starting position, not a concession — and everything below is in the contract.

Option 1You export the standard built-in reports — we tell you exactly which ones — review them, and send them. No credentials, nothing touched.
Option 2A screen-share session. Your engineer drives, sees everything we see, and nothing leaves your network.
Option 3A time-limited read-only role using named platform policies, revocable by you at any moment.
AlwaysNothing sold, shared, pooled into a benchmark or used to train a model. Working data deleted within 30 days, in writing.
How access and data are handled

Next step

Send us one month of billing data.

A cost export and fifteen minutes on a call is enough for us to tell you whether an audit is worth your money. If it isn't, that's a short conversation and it costs nothing.

Start a conversation